Solero is fully compatible with Windows.
	Solero is fully compatible with Mac.

Using Windows? Go here!

IMPORTANT:

• Once you have installed Solero, you will be asked for a username and password to log into the software.

• If you do not have a Solero username or password yet, or if you are not sure, please go here.

• If you get a 403 forbidden error when logging into the Free Hand Viewer, then go here for help.

Below are visual instructions on installing Solero for those who may need help:

1. When you click on the link above to download and install Solero a "Downloads" box will open showing you that SoleroMusicViewer1.0.1.zip file is being downloaded with a progress meter. Let the zip file download completely.

2. A warning box will open saying that file downloaded is an .app and is asking your permission to download. Click on the Download button.

3. You will then see the FreeHand Viewer Installer in your Downloads box. Double-click on the installer file.

4. Once the installer box opens, click on the Install button.

IMPORTANT: If the security check box does not load (as shown below) and you do not see a Free Hand Viewer on your desktop, then you will find it in your Applications Folder in a folder called FreeHand Systems. Double-click on the FreeHand Viewer icon to launch the Security check box!

5. Enter the Solero/FreeHand username and password that you created. If you have not created a username and password yet - you can easily do that here.

6. The first time you access your account, a message will indicate that it cannot find or load database for your account number. Click YES so it will create a new database for you.

7. A message box will say that FreeHand is updating.

8. Then it will say that account information is being received.

9.  Then the Purchased Products List will be received.

10. Then Score information will be received. 

11. Then the database will be updated

12. Then the FreeHand Viewer will open for you to view, play and print your music!

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If you get a Mac 403 Forbidden Error when logging in to Solero the please read the following
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1. To fix this close all programs on your computer.
    

2.  Open your documents folder and find the folder called 'sheet music'.
    

3. Delete all files out of the Sheet Music folder but not the folder itself.
    

4. Then open FreeHand viewer and log in again. You will get a message that says it cannot find the account - is it ok to create a new one? - select OK.
    

5. The Free Hand viewer will the contact the server, create the account and download your score.
   
   Here is what is happening. When the Free Hand viewer opens - it first does a quick check to the Sheet Music folder on your computer. By deleting all the files it will not be able to find an account, so it then goes to the server to create a new account.. This error will not happen again once the account is set.
   
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   Also if you cannot find or install viewer.
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1. Use Safari for the internet.
    

2. When you click on download viewer our server detects if you are a MAC or PC user and download the correct version.
    

3. After downloading the FreeHand Viewer for Macintosh, you will need to launch the installer before using the Viewer.
    

4. If you are using Safari, you can use the Downloads window to find the downloaded "FreeHand Viewer Installer" file and then double click the icon to begin the installation process.
    

5. If you are using another browser, you should find the "FreeHand Viewer Installer" file in the folder in which your browser has been configured to store downloads. Double click on the FreeHand Viewer installer to begin the installation process.
    

6.  If you do not find the "FreeHand Viewer Installer" file after the completion of the download process, then your browser may not have automatically extracted the installer from the .zip archive used to move the installer from our website to your computer.
    

7. Find the file "SoleroMusicViewer1.0.1.zip", double click it to extract the installer, then double click the "FreeHand Viewer Installer" file to begin the installation process. 8. To open the viewer Click on Finder, Applications, FreeHandSystems, FreeHand Viewer, You can drag the viewer to your desk top.